Led the redesign of the prescription ordering experience in the patient-facing mobile app that significantly decreased app support tickets by 89.9%.
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Led a comprehensive redesign of the pharmacist portal that improved the SEQ rating from 4.5 to 6.7.
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Molecular You
Led the redesign of the patient mobile app that improved the product's NPS from 0 to over 50 and significantly boosted overall engagement.
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Updating portfolio, more case studies coming soon…